yesterday my boss asked me to return some keys to the hardware store.
(the keys didn’t work).
it…didn’t exactly go as planned.
an excerpt from the note i left her explaining why:
The couple who owns the hardware store were SO RUDE. They wouldn’t take the keys back because they “came with a guarantee.”
I said,”Oh a guarantee that they won’t work? I see…”
They finally agreed to let me return the keys. But not without demanding a receipt.
I said, “What kind of person would keep a receipt for something that is GUARANTEED to work?”
I told them to just forget it, that I didn’t need my money back. As I left the store I could hear them complaining loudly.
“No one accepts returns without a receipt,” the woman said. “Not even K-mart.”
I paused at the door.
I turned to the woman.
“I can hear you,” I said, “And I don’t shop at K-mart.”
It made me wonder what makes people turn so bitter, what makes them be so mean to other people.
I always try to be polite…although it doesn’t always work out…
To summarize:
1. Guarantees aren’t real.
2. Always try to be polite.
3. I still hate hardware stores.
